{"id":26962,"date":"2025-07-11T11:19:23","date_gmt":"2025-07-11T11:19:23","guid":{"rendered":"https:\/\/aiscertificacion.com\/ais-360o-accessibility-and-its-relation-to-accessible-service\/"},"modified":"2025-07-11T11:24:07","modified_gmt":"2025-07-11T11:24:07","slug":"ais-360o-accessibility-and-its-relation-to-accessible-service","status":"publish","type":"post","link":"https:\/\/aiscertificacion.com\/en\/ais-360o-accessibility-and-its-relation-to-accessible-service\/","title":{"rendered":"AIS 360\u00ba accessibility and its relation to accessible service"},"content":{"rendered":"\n

When we talk about accessibility, we usually think of ramps, elevators or adapted signage. But the reality is much broader: an accessible service is one that can be received or provided by any person, with the greatest possible degree of autonomy<\/strong>. <\/p>\n\n

And it’s not just about the user. It is also important that whoever provides the service – be it an individual or an organization – can do so without limitations. <\/p>\n\n

Accessibility beyond the physical space<\/strong><\/h2>\n\n

An environment may be technically adapted, but if the service experience fails, accessibility is incomplete. Imagine an airport: it may have accessible facilities, but if the screens do not provide clear information, or if accessing the aircraft requires external assistance, then the service is not really accessible. <\/p>\n\n

Many services combine physical spaces, digital platforms and products<\/strong>. Therefore, accessibility must be addressed holistically. <\/p>\n\n

AIS: 360\u00ba accessibility<\/strong><\/h2>\n\n

In response to this need, AIS <\/strong>offers a unique solution: a system that evaluates and guarantees the accessibility of services from a 360\u00ba perspective.<\/strong> To this end, it has three complementary standards that allow a coherent assessment of all the environments involved in the provision of a service: <\/p>\n\n