Tag: accessible service
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A 360º vision, vital for the provision of an accessible service
Providing an accessible service requires taking into account a 360º vision of accessibility, as was made clear at the round table ‘360º Accessibility: physical, digital and product’, which was held during the Annual Meeting of AIS Self-regulated Entities, Around 2025. Jessica Malagás, manager of Relway; Breixo Pastoriza, co-founder and director of Accessibility at Glocal Quality
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AIS 360º accessibility and its relation to accessible service
When we talk about accessibility, we usually think of ramps, elevators or adapted signage. But the reality is much broader: an accessible service is one that can be received or provided by any person, with the greatest possible degree of autonomy. And it’s not just about the user. It is also important that whoever provides
